Integrated Facility Management Consultancy Services
SWI brings integrated facility management expertise and advanced IT application development to empower owners in making applicable decisions and taking them with confidence.
Company overview
Service Works International Company KCSC is a Kuwait-based consultancy delivering business technology and Integrated Facility Management solutions across Kuwait and the Middle East.
We work from the owner’s perspective—connecting systems, supervising performance and protecting long-term asset value.
Formerly Strategic Technology & Solution (STS), SWI combines information technology competencies with project management methodology to design and implement practical, measurable solutions.
Independent oversight that keeps priorities, contractors and outcomes aligned.
Decisions shaped around performance from design through daily operations.
A dependable operational picture for faster, evidence-based decisions.
Our Team
SWI's core team brings together senior leadership and specialist expertise across facilities, technology, infrastructure and business support.
Founder & Managing Director
Over four decades in applied systems, artificial intelligence and government digital transformation, including leadership at KISR and Kuwait’s Ministry of Interior.
Partner & Strategic Consultant / Industrial
Over four decades in industrial and business leadership, with executive and board experience across manufacturing, banking, real estate and automotive sectors.
Senior Consultant / Infrastructure
Former Kuwait Minister of Public Works with more than four decades in infrastructure, construction programme leadership and technical education, including oversight of 22 PAAET projects.
Senior Consultant / IT and Facility Management
Nearly five decades in enterprise IT, systems infrastructure and digital transformation, including government technology leadership and facility management automation.
Senior Consultant / Defence
Aeronautical engineer and defence specialist experienced in F/A-18 operations, U.S. Foreign Military Sales case management and defence advisory.
Senior Consultant / Oil & Gas
Four decades in energy and international petroleum marketing, including senior KPC leadership and oversight of global crude and refined-product portfolios.
Managing Consultant / Finance
Financial management experience since 2008, covering budgeting, forecasting, financial modelling, internal controls and executive reporting.
Senior Consultant / HR
Focuses on organisation design, workforce planning, performance management and human-resources support for effective operational delivery.
Business Executive Consultant
MBA-qualified business executive with experience in executive coordination, board support, stakeholder engagement, records management and strategic follow-up.
Information Technology Specialist
Experience since 2009 spanning QFM/CAFM implementation and support, facility help-desk operations and user training, plus SQL data platforms, analytics and Power BI dashboards for major Kuwaiti government projects.
Electromechanical Senior Consultant
Focuses on electromechanical systems, maintenance planning and lifecycle performance for critical facility assets.
Power Sector Senior Consultant
Focuses on power-sector systems, asset reliability and technical requirements for energy facilities.
Core capabilities
From strategy and system design to ongoing facility performance, SWI turns fragmented activity into a controlled operating model.
IT consultancy, enterprise solution design and implementation built around real operational needs.
Owner-side planning, contractor supervision and performance control across the facility lifecycle.
Data collection, CAFM configuration, reporting, AI-ready analytics and operational support.
Structured governance that connects people, technology and enterprise resources to delivery.
Professional support
SWI supports implementation, capability-building and continuity through a practical range of specialist services.
Selected experience
Our portfolio spans government, infrastructure, financial services, energy, real estate and regional organisations.
SWI digital product
One platform. Total visibility. Profitable operations.
A modern CAFM platform created for facility owners to control service requests, work orders, assets, contractors, SLA/KPI performance and operational reporting from one connected workspace.
Why FMI
FMI turns daily activity into structured, measurable performance—giving owners the visibility needed to protect service quality and asset value.
Manage help desk, work orders, assets, contractors and reports from one platform.
Track service delivery, response time, completion status and contractual performance.
Define, monitor and enforce service levels with visible performance indicators.
Receive, assign, track and close requests through a clear workflow.
Support preventive planning and corrective maintenance in one operational view.
Prepare facility operations for smarter analysis, planning and continuous improvement.
FMI / AT A GLANCE
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FMI / MODULES DEMO
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FMI / ASSESSMENT
This structured request helps SWI understand your portfolio, priorities and required FMI modules before arranging the right discussion or demonstration.
Let’s work together
Contact SWI about your organisation, facility operations, digital transformation goals or an FMI requirement assessment.
Integrated Facility Management consultancy services powered by advanced IT application development.
